Business Etiquette Training

Instructor-led business etiquette classes in Chicago

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Business Etiquette for Today's Workforce

Good business etiquette is a vital set of skills required to succeed in business. Displaying good business etiquette behavior will help you earn the respect of others and likley improve the chances of others wanting to do business with you.

This Business Etiquette course will help trainees aquire the skills they need to quickly adapt, integrate and succeed in variety of business situations and interactions.

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What's Included

  • Class completion certificate
  • Training materials
  • FREE refresher class valid for 6 months


1 Day

9:00am - 4:30pm

Detailed Course Outline

Learning Objectives

  • Understanding the importance of business etiquette
  • How to meet and greet
  • Making a favorable first impression
  • Dining etiquette
  • Restaurant etiquette
  • Email etiquette
  • Telephone etiquette
  • Thank you notes and formal letters
  • Dressing appropriately
  • International etiquette
Business Etiquette classes in Chicago

Lesson Summaries

  • Etiquette Defined
  • The Importance of Business Etiquette
  • Creating an Effective Introduction
  • Making a Great First Impression
  • Minimizing Nervousness
  • Using Business Cards Effectively
  • Remembering Names
  • The Three-Step Process
  • The Four Levels of Conversation
  • Understanding Your Place Setting
  • Using Your Napkin
  • Eating Your Meal
  • Table Manners
  • Sticky Situations and Possible Solutions
  • Your Arrival
  • Ordering in a Restaurant
  • Foods to Avoid
  • About Alcoholic Beverages
  • Paying the Bill
  • Tipping
  • Addressing Your Message
  • Grammar and Acronyms
  • Top 5 Technology Tips
  • Developing an Appropriate Greeting
  • Dealing with Voicemail
  • Cell phone Do's and Don'ts
  • Thank You Notes
  • Formal Letters
  • Informal Letters
  • 10 Rules for meetings
  • The Meaning of Colors
  • Interpreting Common Dress Codes
  • Deciding What to Wear
  • General Rules
  • Important Points
  • Preparation Tips

Our outlines are a guide to the content covered in a typical class. We may change or alter the course topics to meet the objectives of a particular class.

Meet the trainers

We have a team of experienced business etiquette trainers

Business Etiquette classes - 5 rating

Google 4.7 star By 516 trainees

Group Training Quotation

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Where do your Business Etiquette classes take place?

Our training center is located in the Chicago Loop. Our address is 230 W Monroe Street, Suite 610, Chicago IL 60606.

What are the Business Etiquette class times?

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Can you deliver Business Etiquette training onsite at our location?

Yes, we service the greater Chicago metro including Arlington Heights, Aurora, Bollingbrook, Chicago Loop, Deerfield, Des Plaines, Evanston, Highland Park, Joliet, Naperville, Schaumburg, Skokie, South Chicago and surrounding areas.

Our trainers can also travel anywhere in the country to deliver Business Etiquette training. Obtain a quotation for onsite Business Etiquette training.


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